Terms of Service

Welcome to collinssu.com, owned and operated by COLLINS SUMMITEDGE SOLUTIONS LLC. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing any orders.

1. General Information

This website is operated by COLLINS SUMMITEDGE SOLUTIONS LLC. Throughout the site, the terms “we”, “us”, and “our” refer to COLLINS SUMMITEDGE SOLUTIONS LLC. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this website. You agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our site.

3. Products and Services

We specialize in offering dish racks and related home organization products. All products displayed on our website are available for purchase within the United States only.

We reserve the right to modify or discontinue any product at any time without notice. Product prices and availability are subject to change based on market conditions and stock levels.

4. Accuracy of Information

We strive to ensure that all product descriptions, images, and details on our site are accurate and up-to-date. However, we do not warrant that all information is error-free, complete, or current. Any reliance on the material on this site is at your own risk.

5. Orders and Payment

All orders placed through collinssu.com are subject to acceptance and availability. We reserve the right to refuse any order you place with us, particularly if fraud or unauthorized activity is suspected.

We currently accept payments via PayPal only. Payment must be received in full before your order is processed and shipped. No taxes are charged at checkout. All transactions are securely processed through PayPal’s encrypted platform to ensure your privacy and security.

6. Shipping Policy

We offer free standard shipping for all orders across the United States. Orders are processed within 1–2 business days and delivered within 3–4 business days after dispatch. You will receive a tracking number once your order has shipped. For more details, please visit our Shipping Policy page.

7. Returns and Refunds

We accept returns within 30 days after delivery for unused items in their original packaging. Customers are responsible for return shipping costs. Refunds are processed within 2 business days of receiving the returned product. We do not charge restocking fees or offer direct exchanges. For details, refer to our Returns & Refunds Policy.

8. Limitation of Liability

In no case shall COLLINS SUMMITEDGE SOLUTIONS LLC, its directors, employees, affiliates, or suppliers be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or services. Our total liability shall not exceed the total amount paid by you for the purchased item.

9. Intellectual Property

All content on collinssu.com—including text, graphics, logos, product images, and design—is the intellectual property of COLLINS SUMMITEDGE SOLUTIONS LLC and protected under U.S. copyright and trademark laws. Unauthorized reproduction or distribution of any materials from this site is strictly prohibited.

10. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international or federal regulations, to harass, abuse, or harm others, or to upload malicious code or viruses.

11. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any updates constitutes acceptance of those changes.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Kentucky, United States, without regard to its conflict of law provisions.

13. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

  • Company Name: COLLINS SUMMITEDGE SOLUTIONS LLC
  • Address: 800 W MAIN ST, Louisville, KY 40202, United States
  • Phone: +1 860-382-0024
  • Email: support@collinssu.com

Last Updated: November 2025