Privacy Policy

Welcome to collinssu.com, operated by COLLINS SUMMITEDGE SOLUTIONS LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit our website, we may collect the following types of information to provide a better shopping experience:

  • Personal Information: Such as your name, shipping and billing address, email address, phone number, and payment information (processed securely through PayPal).
  • Order Information: Details of products you purchase, order date, and delivery preferences.
  • Technical Data: Including your IP address, browser type, device information, and cookies to enhance website functionality.
  • Communication Data: Any correspondence you send to us via email or our contact form.

2. How We Use Your Information

We use your information to ensure smooth order processing and improve your experience on our site. Specifically, we may use it to:

  • Process and fulfill your orders.
  • Send order confirmations, shipping updates, and customer support communications.
  • Improve our website functionality and customer experience.
  • Respond to your inquiries and provide technical support.
  • Comply with legal and regulatory requirements.

3. Payment Security

We only accept payments via PayPal, a trusted and secure payment platform. Your financial information (credit card or bank details) is never stored or processed directly by our servers. All PayPal transactions are encrypted and processed in compliance with international security standards.

4. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience, analyze site performance, and improve functionality. Cookies are small data files stored on your browser. You can disable cookies through your browser settings, but this may limit some website features.

5. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. However, we may share limited information in the following situations:

  • With service providers who assist in order fulfillment, shipping, or payment processing.
  • To comply with legal obligations, such as responding to lawful requests by public authorities.
  • In case of a business transfer (e.g., merger, acquisition) where user data may be transferred as part of the business assets.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of inaccurate or outdated data.
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. This includes SSL encryption and secure third-party hosting.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the “Last Updated” date revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Company Name: COLLINS SUMMITEDGE SOLUTIONS LLC
  • Address: 800 W MAIN ST, Louisville, KY 40202, United States
  • Phone: +1 860-382-0024
  • Email: support@collinssu.com

Last Updated: October 2025